Talking Together Befriending Support Service

Talking Together Befriending Support Service

Talking Together is our new befriending project, connecting people together over the next few months as we emerge from the COVID pandemic.

Talking Together volunteer Mark gives support

Official data from the Office for National Statistics shows that rates of depression have doubled during the COVID pandemic. One of the major causes of depression is isolation, so Trust Links is setting up Talking Together to help people connect with one another over the next few months as winter looms. The COVID response project gives adults who may be feeling isolated, anxious or depressed the opportunity to speak regularly to volunteers about their concerns, fears and issues.

The Talking Together befriending project connects those that feel isolated with one of our friendly volunteers, who will give you a call each week and a chance to share how you are feeling in a safe, supportive and confidential way.

To speak to a member of our team, or to discuss the other ways we can support your mental health, call us on 01702 213134.

“It was so comforting to know someone was going to call, she was delightful and helped me to not feel sad.” – Leslie

Become a Befriending Volunteer

Just one hour per week can make a huge difference, and we’ll support you every step of the way. Volunteers will receive full training, including the accredited Mental Health First Aid qualification, and regular support from our project co-ordinator. You must have good listening skills, which will be enhanced through training. We welcome those with a background in counselling, mental health support, those with lived experience of mental health issues, and people looking to develop their skills and experience in this area.

Talking Together volunteer talks on phoneIf you are interested in becoming a Talking Together volunteer, please read the information and job description below, and email or call 01702 213134.

Please note:  Volunteers will be required to provide befriending and listening support to adults (via telephone or video messaging) in the local community of Southend, Castle Point and Rochford. Befriendees may be experiencing mental health challenges, particularly anxiety or depression and as a result of social isolation. You must also have good listening skills and be able to manage boundaries.

To see the full Befriender volunteer job description, please click HERE. Or to find out more about volunteering with Southend’s leading mental health charity, click here.

Mental Health Awareness Training

Free training is offered via Zoom for anyone that is looking to develop their knowledge and understanding of mental health and be able to help people experiencing mental health issues. The three hour course provides an introduction to the concepts of mental health, wellbeing and recovery. The course is available to professionals, businesses and members of the community in the Southend, Castle Point and Rochford areas.

To find out more information about this opportunity, click HERE. Or to register your interest, give us a call or 01702 213134 or email

It helped me myself, and then hopefully I can help my own family and whoever else I speak to. Considering it was done on Zoom, I think it was done very, very well. I was impressed by it.