Our Projects and Services

Our Services

At Trust Links, we have seen the need for mental health support increase as a result of the pandemic. We are working hard to provide support in an accessible and safe way as COVID restrictions are revised.

Although our Growing Together gardens are still closed to the public, you can still access a range of support. On this page you will find  the mental health and wellbeing services currently available at Trust Links. These services are offered in a number of ways, from telephone and video-call support, to socially distanced face-to-face groups and courses.

Therapeutic gardening - Members gardening at Growing Together Westcliff

REACH Wellbeing Hub

The REACH Wellbeing Hub is the first port of call for mental health support in Southend, Castle Point and Rochford, with our support workers continuing to help adults with mental health difficulties, whatever challenges are faced. We link in with specialist agencies to help with debt, benefit advice and employment. We’ve loaned our technology to members without digital devices or internet access, and we continue to collect unsold food from supermarkets and distribute it for free, supporting those in food poverty and fighting food waste.

The REACH Wellbeing Hub is open, and you contact us on 01702 213134 for support.

Growing Together

Socially distant chairs at Growing Together Westcliff

All of our Growing Together therapeutic community gardens have reopened, with COVID secure measures in place to enable people to catch up safely with members, volunteers and staff, and get back to maintaining our award-winning gardens – something that has been greatly missed during the COVID-19 lockdown. Other safety measurements have also been put in place to allow members of Growing Together to continue to enjoy the benefits of therapeutic gardening while maintaining the highest level of hygiene possible. This includes requesting members bring their own boots, gloves, and beverages.

Members are being invited to attend either a morning or afternoon session of up to 8 people. These groups are organised by staff and have staff available for support and a chat.

I like the company, everyone’s really nice…coming here makes a big difference. – Georgina, Growing Together

REACH Recovery College

While the REACH Recovery College is continuing to deliver courses, workshops and activities online, some groups and courses are now running face-to-face. These groups are run within government guidelines, and with your safety in mind from the REACH Recovery College site in Rochford.

The REACH team have re-engineered their courses to be delivered online, and are now working hard to develop a new online learning platform. Like all of us, many REACH students have reported struggling with anxiety and stress in the pandemic, and we’ve been providing technology to support any of our members who’ve asked for it, so that we can all access the best wellbeing advice and support remotely.

Click here to visit the REACH Recovery College page, and view the timetable of courses, workshops and groups.

Carers Support

For people who care for friends and family, the pandemic and lockdown have been incredibly difficult. With Southend Carers, our counselling and listening support service has continued on the telephone, and our Peer Support Groups for people with caring responsibilities have continued over Zoom video conferencing. Some groups, such as the walking group, are once again meeting in person.

Please refer all carers to Southend Carers on 01702 393933 or email info@southendcarers.co.uk and they will undertake an initial assessment and pass appropriate carers to Trust Links. At a time when many carers are struggling to cope, it has been a great relief to many to stay connected through Trust Links Carers support.

Youth Links

Trust Links Youth support staff on Zoom call
Youth Links Staff on Zoom meeting

Our Youth Links team are working hard to reintroduce face-to-face groups in the coming weeks, so check back in with us or follow our social media channels for updates. Currently, Youth Links members are receiving regular wellbeing calls and can attend our youth Zoom group. If you have any questions, please email Victoria for more information. We also now have a dedicated Instagram page for Youth Links, @Trustlinks_Youth, which shares wellbeing content and is great way to stay connected with us.


Talking Together

Talking Together is our new befriending project, connecting people together over the next few months as we emerge from the COVID pandemic. If you are isolated and feeling lonely, anxious or depressed, Talking Together will connect you with one of our friendly volunteers, who will give you a call each week and a chance to share how you are feeling in a safe, supportive and confidential way.

We are currently seeking to recruit more Befriender volunteers due to the increasing need for this service. If you’re a good listener wanting to help other with listening support, please click here for more information.

Finally, please don’t forget that you can still access the mental health and wellbeing support available at Trust Links. Simply get in touch by email, call us on 01702 213134, or contact us through our social media channels. We’re incredibly grateful to all of our supporters, funders and the community heroes who are keeping everybody safe and healthy during the coronavirus pandemic.

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